Permanent employee, Full-time · Berlin HQ
Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective. Our platform lets companies train a chatbot to integrate on their site or in their app. End customers interact with it through a series of quick multiple choice questions.
With Solvemate, requests are solved in just twenty seconds on average. Thanks to machine learning, the chatbot also gets smarter over time: By understanding common requests, it anticipates the correct response. Support requests are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.
First and foremost: The people. You are spending a lot of time with your peers. You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal.
In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey.
For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities of a young high-tech company.
You want to make a career in sales and/or are interested in marketing
You don’t know what exact career you want but you want to enter the SaaS or startup world
You like sports, games, or challenges
You like to be creative and think out-of-the-box
You want to become an entrepreneur or Co-Founder, or: You want to become a coach/consultant as a freelancer later
You are a cultural fit: www.solvemate.com/culture
You are a clear communicator - You articulate your ideas concisely and clearly via phone and email; excellent English required
You must be organised - Planning your tasks and scheduling your days/weeks should be second nature to you
You can leave an impression on people - How you achieve that is up to you; there are several roads to Rome
And most importantly: The right mindset …
Grit - Sales has high highs and low lows; you might have a week where you don't see results, and you need to be able to push through that
Love learning - In addition to being open to feedback, you have a relentless drive to self-direct your learning
Empathy - You need to be an excellent listener and care deeply about the contacts you get in touch with
Research companies - Understand each prospect’s business profile to have constructive conversations with them
Outreach - Reach out to new contacts and book meetings via email, phone, or Linkedin, or even by sending letters or small gifts
Qualification calls - Ask key questions, find out if the company is a fit, and plan next steps
Follow-ups - Persistently follow-up with your contacts via email and phone
Handle the CRM (HubSpot) - Log all relevant data
Attend events and meet prospects in person
How to apply:
Send us ( email@example.com) your Linkedin profile-link and a link to dropbox (or a similar tool) where you share a 1-3 minute video explaining why you want to join Solvemate / why Sales (it doesn’t need to be perfect; a video shot with a phone or webcam is enough).
No cover letter. No CV. (If you don’t have LinkedIn, send us a CV.)
we are looking forward to your application!
Just one last comment: Before you send your application, make sure to have read our culture deck.
Only if you feel intrigued, please fill the form below and hit send. We'll be in touch with you shortly.