Permanent employee, Full-time · Berlin HQ or remote from Europe
Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective. Our platform lets companies train a chatbot to integrate on their site or in their app. End customers interact with it through a series of quick multiple choice questions.
With Solvemate, requests are solved in just twenty seconds on average. Thanks to machine learning, the chatbot also gets smarter over time: By understanding common requests, it anticipates the correct response. Support requests are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.
First and foremost: The people. You are spending a lot of time with your peers. You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal.
In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey.
For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities of a young high-tech company.
we are looking forward to your application!
Just one last comment: Before you send your application, make sure to have read our culture deck.
Only if you feel intrigued, please fill the form below and hit send. We'll be in touch with you shortly.