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Business Developer

Permanent employee, Full-time · Berlin HQ

About us
What we do?

Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective. Our platform lets companies train a virtual agent to integrate on their site or in their app.

Customers interact with it through a series of quick multiple choice questions. With Solvemate, requests are solved in just twelve seconds on average. Thanks to machine learning, the virtual agent also gets smarter over time: By understanding common requests, it anticipates the correct response.

Support request are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.


Why work with us?


First and foremost: The people. You are spending a lot of time with your peers.  You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities that a young high-tech company has to serve. 


Intro

Are you envisioning a career in sales? Are you excited about being an instrumental part of accelerating the growth of a startup? Are you a master at telling stories via email and over the phone? Then this is the job for you!

In this role, you will work closely with our sales and marketing teams to drive new business opportunities. Learn from experienced colleagues to develop your career and growth towards becoming an extraordinary sales professional.

Your qualifications
  • You are a cultural fit - please read solvemate.com/culture 

  • Excellent communication skills in English and German

  • 1-2 years in an sales/business development role - We’re looking for someone who’s knows the SDR role and is excited about the prospect of becoming an Account Executive in the next 12-18 months

  • A natural communicator: You articulate your ideas concisely and clearly via phone and email

  • Hard working, precise and persistent as well as having a “go-getter” mentality

  • You possess a curious mind and love learning

  • You are not afraid to make mistakes and learn

  • Excitement about AI/Machine learning and the benefits in can bring to customer service organisations

Your job
  • Mastering proactive, strategic outbound as a lead channel

  • Researching prospects and understanding their business use-case to have constructive conversations with them

  • Educate businesses on the value of providing instant customer support, 24/7

  • Drive targeted campaigns with the marketing team to further develop our customer base in strategic verticals

  • Become a specialist in SaaS solutions sales

  • Continuously learn and improve towards becoming an account executive

Hey potential solvemate,

we are looking forward to your application!

Just one last comment: Before you send your application, make sure to have read our culture deck.

Only if you feel intrigued, please fill the form below and hit send. We'll be in touch with you shortly.

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