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Growth Marketer

Permanent employee, Full-time · Berlin HQ

About us
What we do?

Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective. Our platform lets companies train a virtual agent to integrate on their site or in their app.

Customers interact with it through a series of quick multiple choice questions. With Solvemate, requests are solved in just twelve seconds on average. Thanks to machine learning, the virtual agent also gets smarter over time: By understanding common requests, it anticipates the correct response.

Support request are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.


Why work with us?


First and foremost: The people. You are spending a lot of time with your peers.  You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities that a young high-tech company has to serve. 


Intro

Do you love accomplishing what others think is impossible? Are you really a tech nerd who’s excited about scaling and optimisation? Do you turn everything in life into a conversion rate funnel? Then you should really apply for this job!

Solvemate is entering a new phase of growth and we’re looking for a Growth Marketer to help accelerate things further. The title should say a lot - you’re obviously responsible for driving growth. This is a technical marketing position, call it “growth hacker” if you will. We prefer growth marketer. 

Your qualifications
  • You are a cultural fit - (see https://www.solvemate.com/culture)

  • 3+ years of B2B growth marketing role

  • You are technical enough to take care of website changes on your own and spec out any required changes for product

  • You have an entrepreneurial mindset as you will feel a strong ownership over the defined growth metrics.

  • You’re fearlessly creative and open to test things others won’t even think of

  • You measure everything

  • You possess a curious mind and love learning

  • Hard working, precise and persistent - you get the job done, but never feel like it’s completely done

  • Excitement about AI/Machine learning and the benefits in can bring to customer service organisations

Your job
  • Work with our leadership team to develop growth strategies to support Solvemate’s revenue goals

  • Identify the biggest levers for growth and prioritise your efforts accordingly

  • Enable new user experiences across our digital platforms to attract more engaged leads and opportunities

  • Optimise for growth across the ENTIRE funnel, from awareness and acquisition, through activation, revenue, and retention

  • Proactively engage in cross-team collaboration, with marketing, product, sales, and customer success, to achieve the growth targets

  • Think outside the box to identify new ways of 10x’ing our marketing efforts, not incrementally improving what’s already there

Hey potential solvemate,

we are looking forward to your application!

Just one last comment: Before you send your application, make sure to have read our culture deck.

Only if you feel intrigued, please fill the form below and hit send. We'll be in touch with you shortly.

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