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DevOps Engineer

Permanent employee, Full-time · Berlin HQ

About us
What we do?

Solvemate is a tech company from Berlin that is making customer support fast, painless, and cost-effective. Our platform lets companies train a virtual agent to integrate on their site or in their app.

Customers interact with it through a series of quick multiple choice questions. With Solvemate, requests are solved in just twelve seconds on average. Thanks to machine learning, the virtual agent also gets smarter over time: By understanding common requests, it anticipates the correct response.

Support request are dealt with automatically, around the clock, and at scale—resulting in faster response times, happier customers, and much lower costs.

Why work with us?

First and foremost: The people. You are spending a lot of time with your peers.  You should deeply align with our culture deck and understand why it is important that we have made it that explicit. We are truly working in an atmosphere of transparency, candour and teamwork mixed with some curiosity - all committed to achieve our long-term big hairy audacious goal. 

In addition to working with great colleagues: You can shape the future of a product that makes both the service better for consumers and jobs better for service agents. Be part of our growth story. We’re onto something and would like to take you on the journey. 

For sure, we also offer competitive pay, flexible working hours, team lunches and team events, offsites, and all the other cool amenities that a young high-tech company has to serve. 

As a DevOps Engineer at Solvemate you you will be working cross-functional to help our teams to deploy, operate and monitor our services. By automating workflows and making sure that our platform is running reliably, you will have a big impact on the engineering team of Solvemate.

Your Job

  • Work cross-functional with our development teams and support them with architectural decision

  • Scale our cloud platform with Kubernetes

  • Automate processes all around our stack

  • Have a positive impact on our engineering culture and encourage knowledge sharing

  • Implement Continuous Integration and Delivery processes

  • Shape vision and roadmap of our product 

Your qualifications

Minimum Qualifications

  • BA/BS degree in Computer Science or related technical field or equivalent practical experience

  • 4 years of system engineering experience, especially with AWS and/or GCP

  • Extensive knowledge about Python, Kubernetes, CI, provisioning systems (e.g. Ansible) and software testing

  • Experience in running distributed systems in a cloud environment

  • Experience in operating RDBMS and NoSQL databases

  • Good knowledge of linux and networking

Preferred Qualifications

  • Experience with GCP, MongoDB, Redis

  • Solid foundation in algorithms and software design with strong analytical and debugging skills

Hey potential solvemate,

we are looking forward to your application!

Just one last comment: Before you send your application, make sure to have read our culture deck.

Only if you feel intrigued, please fill the form below and hit send. We'll be in touch with you shortly.

We do not require a CV or cover letter - your business profile from above should be sufficient. But if you have any document(s) you want to share please upload below.
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